Privacy Policy

Effective Date: August 20, 2025

Last Updated: August 20, 2025

1. Introduction

NotesCraft AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and PDF-to-notes conversion service.

2. Information We Collect

2.1 Information You Provide to Us

Early Access Registration:

  • • Full name
  • • Email address
  • • University/School (optional)

2.2 Usage Information We Collect

When you use our PDF processing service, we automatically collect:

  • • Number of PDFs processed
  • • Number of pages in each PDF
  • • Processing time for each conversion
  • • Token usage for AI processing
  • • Original filename of uploaded documents (for processing purposes only)

2.3 Technical Information

  • • IP address
  • • Browser type and version
  • • Device information
  • • Access times and dates

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To process your PDFs and deliver converted notes
  • Product Improvement: To analyze usage patterns and improve our AI algorithms
  • Communication: To send early access invitations, updates, and support responses
  • Performance Optimization: To monitor and optimize processing speeds and quality
  • Technical Support: To troubleshoot issues and provide customer assistance

4. Document Processing and Security

4.1 Third-Party AI Processing

Important: We use third-party artificial intelligence services to process and convert your documents. This means:

  • • Your document content is sent to external AI service providers for processing
  • • These third-party services have their own privacy policies and terms of service
  • • We work only with reputable AI service providers that maintain industry-standard security practices
  • • Do not upload sensitive, confidential, or personal documents

4.2 Document Handling

  • • Your uploaded PDFs are processed immediately upon upload
  • We do not store your document content on our servers after processing
  • • Documents are automatically deleted from our systems after processing is complete
  • • Only the filename is temporarily logged for processing optimization
  • • Third-party AI processing follows the data retention policies of respective service providers

4.3 Security Measures

  • • All data transmission is encrypted using SSL/TLS
  • • We use secure cloud infrastructure with industry-standard protections
  • • Access to user data is restricted to authorized personnel only
  • • Regular security audits and monitoring

5. Information Sharing and Disclosure

We share your information in the following specific circumstances:

5.1 AI Processing Services

  • Third-Party AI Providers: Your document content is processed through external AI services to generate structured notes
  • • These providers may temporarily process and handle your content according to their respective terms and privacy policies
  • • We select AI service providers based on their security standards and data protection practices
  • • We do not control third-party providers' data handling practices during processing

5.2 Other Service Providers

  • Infrastructure Providers: Cloud hosting services that store our application (but not your documents)
  • Email Services: For sending account-related communications
  • Analytics Services: For understanding usage patterns (anonymized data only)

5.3 Legal and Safety Requirements

  • • When required by law or legal process
  • • To protect our rights, property, or safety, or that of our users
  • • In connection with any merger, sale, or acquisition of our business

Important: We never sell or rent your personal information to third parties for marketing purposes.

6. Data Retention

  • Account Information: Retained while your account is active and for up to 2 years after account closure
  • Usage Analytics: Aggregated and anonymized usage data may be retained indefinitely for product improvement
  • Document Content: Immediately deleted after processing (not stored by us)
  • Processing Logs: Kept for 30 days for technical support and system optimization
  • Third-Party Processing: Document content retention by AI service providers is governed by their respective policies

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

Note: For data processed through third-party AI services, you may need to contact those providers directly regarding their handling of your content during processing.

8. Cookies and Tracking

We use essential cookies to ensure our website functions properly. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including by third-party AI service providers. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our service after such modifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: notescraft@proxgate.xyz

Important Reminder: Your documents are processed through third-party AI services. Only upload educational materials and documents you're comfortable having processed by external AI providers. Avoid uploading sensitive, confidential, or personal information.