Get in Touch

Have questions? Need help? We're here for you 24/7. Send us a message and we'll get back to you as soon as possible.

Send Us a Message

We typically respond within 24-48 hours

Contact Information

Email Support

For general inquiries and support:

support@notescraftai.com

Technical Issues

Experiencing technical problems?

tech@notescraftai.com

Business & Partnerships

Interested in partnering with us?

business@notescraftai.com

Frequently Asked Questions

How long does it take to get a response?

We typically respond to all inquiries within 24-48 hours. For urgent technical issues, we aim to respond within 4-6 hours during business hours.

What information should I include in my support request?

Please include: your account email, a detailed description of the issue, any error messages you received, and screenshots if applicable. This helps us resolve your issue faster.

Do you offer phone support?

Currently, we provide support via email and our contact form. This allows us to better document issues and provide detailed solutions. We're exploring phone support for premium users in the future.

Can I schedule a demo or consultation?

Yes! Email us at business@notescraftai.com with your requirements, and we'll arrange a personalized demo or consultation for your team or institution.

Where can I report bugs or suggest features?

Use the contact form above and select "Report a Bug" or "Feedback or Suggestion" from the subject dropdown. We review all feedback and prioritize improvements based on user needs.

Still Have Questions?

Check out our demo or try NotesCraft AI for free